Negotiation and Conflict Resolution (UGAEC - 203 (A))
Program: Bachelor of Business Administration
Category: Ability Enhancement Course
Semester: 2
Credits: 3
L-T-P: 3- 0- 0
Description
The objective of "Negotiation and Conflict Resolution" is to equip students with skills to effectively navigate and resolve disputes by understanding negotiation strategies, fostering collaboration, and managing conflicts constructively. Students learn to analyze issues, communicate persuasively, and develop win-win solutions, ensuring positive outcomes in diverse professional and personal contexts.
Instructor

Dr. Swati Samnotra*

Assistant Professor
Department Of Management
Course Outcomes
  • Identify various types and phases of Negotiation
  • Develop effective Negotiation Skills for constructing robust Negotiation Frameworks
  • Demonstrate good Bargaining techniques to reach a consensus.
  • Analyse the various Conflict resolution strategies and its application in different situations
  • Evaluate the power of persuasion using effective listening and body language.
Resources
Course Handout Lesson Plan Syllabus
Evaluation Scheme
MST 10
MST_1 10
Assignment 10
Attendance 10
Total Internal 40
Total External 60
Overall Total 100