Negotiation and Conflict Resolution (UGAEC-203(A))
Program: Bachelor of Commerce
Category: Ability Enhancement Course
Semester: 2
Credits: 3
L-T-P: 3- 0- 0
Description
Instructor

Dr. Swati Samnotra*

Assistant Professor
Department Of Management
Course Outcomes
  • Identify various types and phases of Negotiation.
  • Develop effective Negotiation Skills for constructing robust Negotiation Frameworks.
  • Demonstrate good Bargaining techniques to reach a consensus.
  • Analyse the various Conflict resolution strategies and its application in different situations
  • Evaluate the power of persuasion using effective listening and body language.
Resources
Course Handout Lesson Plan Syllabus
Evaluation Scheme
MST 10
MST_1 10
Assignment 10
Attendance 10
Total Internal 40
Total External 60
Overall Total 100