Emotional Intelligence in Business (UGMDC-303(C))
Program: BBA-BFSI
Category: Multidisciplinary
Semester: 3
Credits: 3
L-T-P: 3- 0- 0
Description
The Emotional Intelligence in Business is crucial for developing leadership, communication, and interpersonal skills. It enhances students' ability to manage emotions, build strong professional relationships, and make sound decisions, leading to improved teamwork, customer relations, and overall business performance in a competitive environment.
Instructor

Dr. Swati Samnotra*

Assistant Professor
Department Of Management
Course Outcomes
  • Examine the basic concepts of emotional intelligence.
  • Appraise the various components related to Emotional intelligence.
  • Articulate the various models of emotional intelligence to manage emotions.
  • Develop self-awareness and self-regulation techniques.
  • Assessing the impact of Emotional Intelligence on business performance.
Resources
Course Handout Lesson Plan Syllabus
Evaluation Scheme
MST 10
MST_1 10
Assignment 10
Attendance 10
Total Internal 40
Total External 60
Overall Total 100